The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Undertake work activities
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Identify and address work requirements within own role and area of responsibility Completed |
Evidence:
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Demonstrate understanding of instructions and directions, clarify where necessary, and implement appropriately Completed |
Evidence:
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Undertake responsibilities and duties consistent with decisions made by the team, instructions given by management and agreed policies and procedures Completed |
Evidence:
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Maintain communication with team leader advising of progress of task/activity Completed |
Evidence:
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Modify tasks or performance if required in line with approved procedures and, if possible, agreed in advance with the appropriate person Completed |
Evidence:
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Determine needs for additional support and communicate clearly and in a suitable format to management or appropriate person Completed |
Evidence:
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Provide reports about progress and completion of work clearly in a form and at times and frequencies as agreed Completed |
Evidence:
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Share information about own area of work and responsibility with colleagues in a way which helps them to carry out their own work and to put agreed plans into action Completed |
Evidence:
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Ensure sharing of information complies with agreed boundaries of confidentiality Completed |
Evidence:
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Maintain personal safety and safety of others Completed |
Evidence:
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Communicate to team leader any legal requirements and/or ramifications of activities Completed |
Evidence:
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Accept responsibilities
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Accept responsibilities according to organisation's policy and procedures Completed |
Evidence:
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Ensure team leader is appraised of outcome/s of tasks or activities in line with agreed guidelines Completed |
Evidence:
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Ensure any activity that exceeds the scope of the defined task is referred to the team leader Completed |
Evidence:
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Set performance requirements
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Set performance requirements based on objectives and goals Completed |
Evidence:
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Ensure performance requirements are agreed with team leader Completed |
Evidence:
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Maintain team performance
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Monitor individual performance against defined performance requirements and take appropriate action to maintain performance if required Completed |
Evidence:
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Monitor performance of others and take appropriate action through coaching and mentoring to ensure objectives and goals are met Completed |
Evidence:
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Respond to unsatisfactory practice of colleagues in a manner that balances organisation needs and goals with consideration for the individual Completed |
Evidence:
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Provide team leader with feedback, positive support and clear accurate advice Completed |
Evidence:
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Refer performance issues which cannot be rectified or addressed to appropriate personnel according to organisation policy Completed |
Evidence:
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Advise team leader of any changes in priorities or tasks Completed |
Evidence:
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Complete all required documentation relevant to performance Completed |
Evidence:
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Act as a team leader as required
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Identify work requirements and present to team members Completed |
Evidence:
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Communicate instructions and directions to team members clearly and unambiguously Completed |
Evidence:
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Recognise, discuss and deal with team members' concerns and queries Completed |
Evidence:
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Adhere to equal opportunities codes of practice and respond to cultural and religious beliefs and practices of colleagues in a way that demonstrates that diversity is valued and that discrimination and prejudice will be challenged Completed |
Evidence:
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Communicate any legal requirements and/or ramifications of team activities to team members Completed |
Evidence:
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Allocate duties, rosters and responsibilities to team members having regard to the skills and knowledge required to properly undertake the assignment or task and according to organisation policy and procedures Completed |
Evidence:
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Make comments and give constructive criticism to colleagues in a manner which identifies their good practice and reinforces their self confidence Completed |
Evidence:
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Use opportunities to communicate informally with colleagues as far as possible within the time constraints of the work environment to develop shared attitudes and to extend relationships Completed |
Evidence:
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If colleagues experience discrimination, offer support that helps them assert their individual rights and sustain their confidence and self-esteem Completed |
Evidence:
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Contribute to team meetings
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Undertake adequate meeting preparation to enable the supply of suitable information and effective contribution to discussion Completed |
Evidence:
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Participate in meetings, planning and decision-making consistent with own role and the role of other members of the team Completed |
Evidence:
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Ensure information given and views expressed to those outside the team are consistent with the decisions of the team Completed |
Evidence:
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Manage any decisions made which conflict with own viewpoint in a manner which is likely to promote the aims of the team and organisation Completed |
Evidence:
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Respond to stress and conflict in the team
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Respond to indications that colleagues are stressed or need support in a manner that encourages them to share their concerns and difficulties Completed |
Evidence:
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Ensure any offers made in a work context to help colleagues alleviate stress or develop support are within own area of responsibility and competence Completed |
Evidence:
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Share information to help colleagues identify sources of support or expertise and further training opportunities, if it can potentially enhance their competence and ability to cope Completed |
Evidence:
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Respond to conflict with colleagues or between colleagues in a manner that does not disrupt the work of the organisation Completed |
Evidence:
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Promptly refer to an appropriate person if conflict cannot readily be resolved Completed |
Evidence:
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Respond to solutions proposed to reduce conflict in a way that demonstrates willingness to compromise and to amend practices in a flexible and positive manner in the interests of the effective working of the organisation Completed |
Evidence:
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Where there is evidence of prejudice and/or discrimination on the part of a team member, challenge behaviour in a manner likely to bring about change Completed |
Evidence:
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Offer support to colleagues in conflict with others consistent with organisation requirements and procedures, and in a manner that balances needs of the individual colleague with the maintenance of quality of the organisation Completed |
Evidence:
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